Triple Zero

 In Blog

What can you do to help educate your child in how to cope in an emergency and the appropriate use of Triple Zero, Australia’s emergency call?

Triple Zero kid’s challenge is a game designed for children of kindergarten and primary school age and consists of nine safety scenarios. The estimated game-play time is one hour, but can be played in shorter intervals.

The Game has ‘closed captions’ for those players who do not have a sound card, cannot use their computer’s audio or who may have hearing difficulties. Just click on the icon in the top right-hand corner of each game scenario to activate closed captions.

The game relies on narrative and voice-prompts. As such, competing PC noise in a computer classroom can detract from the experience. If available, the use of earphones for each computer will assist. In the event that earphones are not available, using a projector and a central game-play with one computer, using the closed captions option in the game or greater separation of players are all viable alternatives.

On starting the game, the children will be asked to enter their postcode. You can assist by having this available to them. At the beginning of the game, children will see a scrolling ‘credit screen’ of logos of supporting emergency services and agencies. Please assure them that this is normal. You might challenge them to identify the ones applicable to their area.

Successful completion of a safety scenario generates a ‘reward’ for children in the form of a print-out or certificate. Please ensure that these can be printed for the children from the computers they are using.

Please encourage the children to play the game from home also. Those living in culturally and linguistically diverse households are good conduits for passing information back to their families. The game is also available to be played in a number of other languages including Hindi, Vietnamese, Chinese (Mandarin), Thai, Arabic and Sudanese (Dinka). This selection is made when entering the game through a menu at the top right hand corner of the screen.

We recommend that you use the full-screen feature to help minimise the chance of players unintentionally exiting the game.

There are a few topics that may arise during the playing of the game, where you may be required to provide assistance and guidance to the children. These include:


  • Stay Relevant. One of the scenarios talks about ‘staying relevant’. Please help younger children to understand what this means.
  • Prank Calls. Please explain the importance of the Triple Zero number to children, and reiterate that it should not be called, except in an emergency.
  • Escape Routes. Some of the scenarios discuss the need for having more than one escape route in your home in the event of a fire. If children express concern that they live in an apartment or other low-exit scenario, they should discuss escape routes with their parents.
  • Safe Meeting Place. In one of the scenarios, a safe meeting place is mentioned briefly. It may be helpful to discuss this concept with children with reference to a fire.
  • Is Someone Breathing? It would assist children if you could help them understand ways of telling whether someone is breathing or not.

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